Privacy Policy

Effective Date: September 1, 2025

At Based Coffee (“we,” “us,” or “our”), we value your trust and take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use and protect it, who we share it with (we don’t sell it), and your rights regarding your data.

We do not sell, rent, trade, or share your personal information with third parties for their own marketing or advertising purposes.

1. Information We Collect

We collect only the information necessary to provide a smooth shopping experience:

Order and Contact Information — When you place an order or create an account, we collect your name, email address, shipping address, billing address, and phone number (if provided).
Payment Information — We do not store full credit card numbers or sensitive payment details. All payments are processed securely by third-party providers such as Shopify Payments or PayPal.
Browsing and Usage Data — We use limited cookies and similar technologies to collect information about how you interact with the Site (e.g., pages visited, items viewed).
Communication Data — If you contact us via email, support forms, or other means, we may retain records of those communications as needed.

2. How We Use Your Information

We use your information only for legitimate purposes:

Process, fulfill, and ship orders, including sending confirmations, shipping updates, and delivery notifications.
Provide customer support and respond to your inquiries or issues.
Send essential transactional communications (e.g., order status) and, if you opt in, promotional emails, newsletters, or offers. You can unsubscribe from marketing at any time via the unsubscribe link in emails or by contacting us.
Analyze site usage, prevent fraud, improve products/services, and enhance the overall experience.
Comply with legal obligations, such as tax reporting or responding to valid requests.

3. Sharing Your Information

We share personal information only when necessary and only with trusted service providers:

Payment processors (e.g., Shopify Payments, PayPal) for secure transactions.
Shipping carriers (e.g., USPS, UPS) to deliver orders.
Email and marketing service providers for sending updates or newsletters.

These partners are contractually required to protect your data and use it solely for the services they provide to us. We do not share your data for any other purpose.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Ensure essential site functionality.
Analyze performance and user behavior.
Deliver relevant content or promotions (where applicable).

You can manage or disable cookies through your browser settings at any time. For more details, refer to your browser’s help resources.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, alteration, or misuse. While no system is completely secure, we take appropriate steps to safeguard your data.

6. Your Privacy Rights

Depending on your location and applicable laws (e.g., CCPA/CPRA in California, GDPR in the EU/EEA, or similar), you may have rights such as:

Access, correct, update, or delete your personal data.
Opt out of marketing communications or certain processing.
Request that we not “sell” or “share” your data for cross-context behavioral advertising (we do not engage in this).
Withdraw consent where processing relies on consent.

To exercise these rights, email us at [email protected]. We may verify your identity before responding and will do so within legally required timeframes (typically 30–45 days).

7. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S. We use appropriate safeguards to protect such transfers in accordance with applicable privacy laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. The new version will be posted here with an updated effective date. For material changes, we may provide notice via email or a prominent announcement on the Site.